SOWK 554 - Workplace Mediation

Prerequisite

SOWK 551 (Core Mediation) or equivalent course.

Description

Workplace mediation is an emerging specialty within the field of mediation. The high costs of workplace conflict are driving companies and regulatory agencies such as the EEOC to use mediation and other conflict resolution practices in the workplace. Building on theory and skills introduced in SW 551 (CORE Mediation and Conflict Resolution) this 8-week on-line course begins with an overview of workplace conflict and the costs involved for companies, application of mediation practice to the workplace environment, strategies to handle difficult workplace behavior, and a summary of informal and formal arbitration practices. The course covers the process of planning workplace mediation within profit, non profit, and governmental workplace settings. The course specifically addresses unique workplace mediation issues including civil rights, sexual harassment, and disability disputes. Special issues such as power and emotions along with cross-cultural and multi-party cases are covered. The course concludes with a presentation of emerging concepts of appreciative inquiry and its application to workplace disputes.

This course can be applied towards the:

• Mediation Certificate

Textbooks and Materials

Required

• Controlling the Costs of Conflict (1998)
  Slaikeu, K. & Hasson, R
  Not available at the CSU Bookstore
• The essential guide to workplace mediation and conflict resolution (2008)
  Doherty, N. & Guyler, M.
  Not available at the CSU Bookstore

Students are asked to purachase textbooks prior to start of class. Textbooks can be purchased from Amazon or bookstore of choice.

Instructors

Stan Scott
(970) 472-6333
stan@talkinabox.com

Stan is principal partner in CIVICUS Associates an organization that blends mediation, consulting, training, coaching, facilitation, community involvement, and conflict and change management skills to co-create with clients interventions that improve working relationships while discovering more effective ways of doing business.

Stan has received numerous training in conflict resolution including Conflict Resolution (Mediation, Multiparty Dispute Resolution, Victim-Offender Mediation, and Restorative Justice); Group Facilitation (Future Search, ICA Technology of Participation -Guided Dialogue, Action Planning, Strategic Planning, Large Group Intervention and Planning Processes); Coaching (Coaches Training Institute); Citizen Participation; and Train-the-Trainer.