SOWK 554 - Workplace Mediation

Prerequisite

SOWK 551 (Core Mediation) or equivalent course.

Description

The high costs of workplace conflict are driving companies and regulatory agencies such as the EEOC to use mediation and other conflict resolution practices in the workplace, makes workplace mediation an emerging specialty within the field. This 8-week on-line course begins with an overview of workplace conflict and the costs involved for companies, tips on how to handle difficult workplace behavior and a summary of informal and formal arbitration practices in the workplace.

The actual process of planning workplace mediation and moving through the mediation from start to finish are items which are covered in this course. Students are required to participate in telephone and/or on-line role-play mediation with other students.

The more common workplace mediation issues of civil rights, sexual harassment, and disability disputes will be presented, as well as special issues such as power and emotions along with cross-cultural and multi-party cases. The program concludes with a presentation of the emerging concepts of appreciative inquiry and its application to workplace disputes.

This course can be applied towards the:

• Mediation Certificate

Textbooks and Materials

Unless otherwise indicated, textbooks and materials are required and can be purchased at the CSU Bookstore.

1. Mediation in the Workplace (2001)
   Weinstein
   Not available at the CSU Bookstore

Students are asked to purachase textbooks prior to start of class. Textbooks can be purchased from Amazon or bookstore of choice.

Instructors

Deborah Valentine
(970) 491-6612
deborah.valentine@cahs.colostate.edu

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